Terms and Conditions

Terms and Conditions

Last Updated: January 2026

Welcome to JJL Agency (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and communications, including SMS and MMS messaging. By using our services, you agree to be bound by these Terms.


1. Services

JJL Agency provides business consulting, marketing, automation, and related services for small and medium-sized businesses. Services may include, but are not limited to, consultations, digital marketing, CRM automation, and text/email communications.

All services are provided on an “as-is” and “as-available” basis unless otherwise agreed in writing.


2. User Responsibilities

By using our services, you agree that you will:

Provide accurate and complete information

Use our services only for lawful purposes

Not misuse, interfere with, or disrupt our systems

Not attempt to gain unauthorized access to any systems or data

You are responsible for maintaining the confidentiality of any credentials or access information provided to you.


3. SMS Messaging Terms (A2P 10DLC Compliance)

By providing your phone number and opting in, you consent to receive SMS or MMS messages from JJL Agency, which may include service updates, appointment reminders, marketing messages, or operational notifications.

Message frequency may vary

Message and data rates may apply

Consent is not a condition of purchase

Opt-Out

You may opt out at any time by replying STOP to any message.

Help

Reply HELP for assistance or contact us at [email protected].


4. Intellectual Property

All content, materials, branding, text, graphics, logos, and software provided by JJL Agency are the property of JJL Agency or its licensors and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without prior written consent.


5. Payments & Fees (If Applicable)

Fees for services, if any, will be disclosed prior to engagement. Failure to remit payment may result in suspension or termination of services.

All payments are non-refundable unless otherwise agreed in writing.


6. No Guarantees

JJL Agency does not guarantee specific results from marketing, automation, or consulting services. Business outcomes depend on many factors beyond our control.


7. Limitation of Liability

To the maximum extent permitted by law, JJL Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.

Our total liability for any claim shall not exceed the amount paid to us for services in the preceding three (3) months.


8. Indemnification

You agree to indemnify and hold harmless JJL Agency from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.


9. Termination

We reserve the right to suspend or terminate services at any time, with or without notice, for violation of these Terms or applicable laws.


10. Third-Party Services

We may integrate or rely on third-party platforms (e.g., messaging providers, CRM systems). We are not responsible for the availability, functionality, or policies of third-party services.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which JJL Agency operates, without regard to conflict of law principles.


12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.


13. Contact Information

If you have any questions about these Terms and Conditions, please contact:

JJL Agency
📧 [email protected]